“Mark, I am so sorry for the delay but I want to thank you so much. When I got sick on my recent international cruise I was, of course, also worried about how much clinic care onboard would cost me. I have no complaints about the quality of the care but the total cost of $5,000 shook me. Since I hadn’t purchased the cruise line’s insurance package, I was hoping that maybe American Express would cover those charges or maybe, wildest—dream, my Medicare Supplement. I knew Medicare wouldn’t cover it.

You were the first call after I unpacked. Miraculously you’d remembered that my wife and I travel overseas a lot and so made sure that my Medicare Supplement included international travel with a small deductible and 80% coverage. I can’t tell you how glad I was to find that I have that feature and that more is available to me (though let’s hope I don’t need it).

Again, Mark, thanks for placing me with such a good policy with such a great insurer.”